Find better leads and turn them into customers.

Operated by Evolom LLC  ·  Effective Date: June 29, 2026  ·  Last Updated: June 29, 2026

1. Introduction

This Privacy Policy explains how Evolom LLC ("Evolom," "we," "us," or "our"), a limited liability company organized under the laws of Delaware, collects, uses, discloses, and protects information in connection with the LeadGuide software-as-a-service application, our websites (including leadguide.app), and our browser/Chrome extension (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, do not use the Service.

This Policy should be read together with our Terms of Service and, where applicable, our Data Processing Addendum ("DPA").

2. Who This Policy Applies To

The Service is a business-to-business ("B2B") sales-intelligence tool intended solely for use by businesses and their authorized personnel. It is not directed to consumers or to individuals for personal, family, or household purposes.

This Policy addresses two categories of individuals:

• Customers and Users — the businesses that subscribe to the Service and the individual personnel they authorize to use it ("you," "Customer," or "Users").
• Prospects — individuals whose business contact information is searched, generated, enriched, stored, or processed by Users through the Service ("Prospect Data"). See Section 12 if you are a Prospect.

3. Our Roles: Controller and Processor

Our role under data protection laws depends on the data involved:

• Account, billing, and User data: Evolom acts as a controller (or "business" under U.S. state privacy laws). We determine how this data is processed.
• Prospect Data and other content submitted, generated, or enriched through the Service on a Customer's instructions: Evolom acts as a processor (or "service provider"/"contractor") on behalf of the Customer, which is the controller. The Customer is solely responsible for establishing a lawful basis for, and the lawfulness of, its collection and use of Prospect Data. Where a DPA is in place, it governs this processing.

4. Information We Collect

4.1 Information you provide directly

• Account information: name, business email address, password credentials, company name, job title, and organization/workspace details.
• Seller and company profile content: information you provide to personalize outputs, such as your professional background, company description, value propositions, and context notes.
• Billing information: subscription plan, billing interval, and transaction records. Payment card details are collected and processed directly by our payment processor (Stripe) and are not stored by Evolom.
• Communications: information you provide when you contact support or correspond with us.

4.2 Prospect Data

In the course of using the Service, Users may search for, generate, store, and enrich business contact and firmographic information about Prospects, which may include: name, job title, employer, location, professional/social profile URLs (e.g., LinkedIn), business email addresses, business telephone numbers, and AI-generated research summaries and suggested messages relating to such Prospects. This data is sourced from the Customer's inputs, from third-party data providers, and from publicly available sources.

4.3 Information collected automatically

• Usage data: feature usage, quota consumption (e.g., searches, briefs, messages, enrichments), log data, timestamps, and actions taken within the Service.
• Device and technical data: IP address, browser type, operating system, and similar technical identifiers.
• Cookies and similar technologies: used for authentication, session management, security, and basic analytics. See Section 9.

4.4 Information from third parties and integrations

If you connect a third-party integration (e.g., HubSpot, Google/Gmail), we receive information from those services as authorized by you through the relevant permission scopes. We also receive enrichment and search results from third-party data providers (see Section 7). Our browser/Chrome extension reads page context where you activate it so it can surface briefs and suggestions in the tools you already use.

5. How We Use Information

We use information to:

• provide, operate, maintain, and secure the Service;
• authenticate Users and administer accounts, organizations, and seats;
• generate AI-powered outputs, including lead search results, prospect briefs, lead scores, suggested messages, and the "Ask AI" assistant;
• perform contact enrichment requested by Users;
• process payments, manage subscriptions, enforce plan limits and quotas, and prevent billing abuse;
• provide customer support and respond to inquiries;
• monitor, analyze, and improve the Service, including troubleshooting and developing new features;
• detect, prevent, and address fraud, abuse, security incidents, and violations of our Terms; and
• comply with legal obligations and enforce our agreements.

AI processing. Certain content—including Prospect Data, your profile and company context, and your prompts—is transmitted to and processed by third-party artificial-intelligence and data providers to produce outputs. See Section 7.

No sale of personal information; limited use of your content. We do not sell personal information for money. We do not use the content you or your Users submit (including Prospect Data) to train our own foundational AI models. We instruct our AI subprocessors to process such content only to provide the Service; however, those subprocessors operate under their own terms, which we encourage you to review.

6. Legal Bases for Processing (EEA/UK)

Where the EU/UK GDPR applies and Evolom acts as a controller, we rely on the following legal bases: (a) performance of a contract with you; (b) our legitimate interests in operating, securing, and improving the Service (balanced against your rights); (c) your consent, where required; and (d) compliance with legal obligations.

Where Evolom processes Prospect Data as a processor on a Customer's behalf, the Customer is responsible for ensuring an appropriate legal basis exists for that processing.

7. How We Share Information; Subprocessors

We share information with the following categories of recipients:

Service subprocessors that help us operate the Service, bound by contractual confidentiality and data-protection obligations. As of the Effective Date these include, without limitation:

Subprocessor	Purpose
Supabase	Database, authentication, and hosting infrastructure
Vercel	Application hosting and delivery
Stripe	Payment processing and subscription billing
Resend	Transactional email delivery
Exa	Lead/web search and content retrieval
OpenRouter (routing to Anthropic and Google AI models)	AI generation of briefs, scores, messages, and assistant responses
FullEnrich	Email and phone contact enrichment
Inngest	Background job processing
Nango	Third-party integration connectivity (e.g., HubSpot, Google)
PostHog	Product analytics, usage measurement, and feature/error monitoring

• A current list of subprocessors is available on request at privacy@leadguide.app.
• Customer organizations: content and Prospect Data are accessible to other authorized Users within your organization/workspace.
• Professional advisors and corporate transactions: to our auditors, lawyers, and advisors, and to a successor or acquirer in connection with a merger, acquisition, financing, reorganization, or sale of assets.
• Legal and safety: to comply with law, legal process, or governmental request, and to protect the rights, property, and safety of Evolom, our Users, or others.

We do not disclose personal information to third parties for their own independent marketing.

8. International Data Transfers

Evolom is registered in the United States, and the Service and its subprocessors process data in the United States and other countries. Where we transfer personal data from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms, as implemented by us and our subprocessors.

9. Cookies and Tracking

We use strictly necessary cookies for authentication, session, and security, and use limited analytics technologies to understand how the Service is used and to monitor performance and errors. For product analytics we use PostHog, which may set cookies or use similar identifiers to measure usage, feature adoption, and reliability; the data is used solely to operate and improve the Service. You can control cookies through your browser settings; disabling certain cookies may impair Service functionality. We do not use cookies to engage in cross-context behavioral advertising.

10. Data Retention

We retain personal data for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage records are retained on a periodic (e.g., monthly) basis for quota and billing purposes. Upon termination of a Customer's account, we will delete or de-identify personal data within a commercially reasonable period, except where retention is required by law or permitted under the Terms or DPA. Prospect Data is retained and deleted in accordance with the controlling Customer's instructions.

11. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict the processing of your personal data, to object to certain processing, and to withdraw consent. Residents of California and certain other U.S. states have rights under applicable state privacy laws, including the right to know, delete, and correct personal information, and to be free from discrimination for exercising those rights. We do not sell personal information or share it for cross-context behavioral advertising, and we do not knowingly process the sensitive personal information of consumers for purposes requiring opt-out.

To exercise rights with respect to account or User data, contact us at privacy@leadguide.app. We will verify your request as required by law. You may use an authorized agent where permitted.

Requests concerning Prospect Data. Because Evolom processes Prospect Data on behalf of its Customers (who are the controllers), we will, where legally required, refer requests from Prospects to the relevant Customer and/or assist the Customer in responding. See Section 12.

12. Notice to Prospects (Non-Users)

If you are a Prospect and your business contact information appears in the Service, your information was provided by, or collected at the direction of, one of our Customers, and/or obtained from third-party data providers or publicly available sources. The Customer—not Evolom—is the controller of that information and determines how it is used. To exercise data rights or object to processing, please contact the relevant Customer directly. If you are unable to identify the Customer, contact us at privacy@leadguide.app and we will make reasonable efforts to route your request to the responsible Customer.

13. Security

We implement administrative, technical, and organizational measures designed to protect personal data, including multi-tenant isolation, access controls, encryption in transit, and reputable infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Children's Privacy

The Service is intended for businesses and is not directed to, and may not be used by, individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

15. Third-Party Services

The Service integrates with and links to third-party services (e.g., HubSpot, Google, and the data providers listed above). Their use of your information is governed by their own privacy policies, and we are not responsible for their practices. Review their policies before connecting them.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last Updated" date and, where required, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance.

17. Contact Us

Evolom LLC
8 The Green, STE R, Dover, DE 19901, USA
Email: privacy@leadguide.app

Operated by Evolom LLC  ·  Effective Date: June 29, 2026  ·  Last Updated: June 29, 2026

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING ARBITRATION PROVISION AND CLASS-ACTION WAIVER (SECTION 18) AND LIMITATIONS OF LIABILITY (SECTION 15) THAT AFFECT YOUR LEGAL RIGHTS.

1. Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between Evolom LLC ("Evolom," "we," "us"), a Delaware limited liability company, and the entity or person agreeing to them ("Customer," "you"). By accessing or using the LeadGuide application, related websites, and browser/Chrome extension (the "Service"), or by clicking to accept, you agree to these Terms. If you do not agree, do not use the Service.

If you accept on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract. The Service is for business and professional use only and not for personal, family, or household purposes.

3. The Service

LeadGuide is a B2B sales-intelligence platform that provides, among other features, lead search, AI-generated prospect briefs and lead scores, AI-suggested outreach messages, an "Ask AI" sales assistant, contact enrichment, a browser/Chrome extension, and integrations with third-party services. Features, capabilities, and plan limits may change over time.

4. Accounts, Organizations, and Users

You are responsible for (a) maintaining the confidentiality of your account credentials, (b) all activity occurring under your account and within your organization/workspace, and (c) ensuring your Users comply with these Terms. You must promptly notify us of any unauthorized use. We are not liable for losses arising from unauthorized use of your account.

5. Customer Data and Your Responsibilities

5.1 Definitions. "Customer Data" means all data you or your Users submit to, generate within, or process through the Service, including profile/company content, prompts, search inputs, and Prospect Data.

5.2 Ownership and license. As between the parties, you retain all rights in Customer Data. You grant Evolom a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, and display Customer Data solely to provide, secure, and improve the Service and as otherwise permitted in these Terms and our Privacy Policy.

5.3 Your compliance obligations. You represent, warrant, and covenant that you and your Users will, at all times:

• have all necessary rights, consents, and a valid legal basis to collect, upload, process, enrich, store, and use all Customer Data, including all Prospect Data, through the Service;
• comply with all applicable laws and regulations governing your use of the Service and your outreach, including without limitation data-protection and privacy laws (e.g., GDPR, UK GDPR, CCPA/CPRA), anti-spam laws (e.g., CAN-SPAM, CASL), telemarketing and calling/texting laws (e.g., the U.S. Telephone Consumer Protection Act ("TCPA"), Do-Not-Call rules, and equivalent laws), and applicable electronic-communications and marketing-consent requirements;
• obtain any consent legally required before calling, texting, emailing, or otherwise contacting any Prospect, including any consent required to contact phone numbers obtained through enrichment;
• comply with the terms of service, acceptable-use policies, and applicable restrictions of any third-party source or platform from which data is derived or to which the Service connects, including LinkedIn and other websites and data providers; and
• not rely on the Service as the sole basis for any decision and independently verify outputs before use.

5.4 Controller/Processor. With respect to Prospect Data and other personal data processed through the Service, you are the controller (or business) and Evolom is the processor (or service provider) acting on your documented instructions. Our Data Processing Addendum governs such processing and is incorporated by reference where applicable.

5.5 You are solely responsible for your outreach communications, the content you send, the manner and frequency of contact, and the consequences of using Customer Data and outputs.

6. Acceptable Use

You and your Users shall not, and shall not permit any third party to:

• use the Service for any unlawful, harassing, deceptive, or fraudulent purpose, or to send spam or unsolicited communications in violation of law;
• send unlawful, defamatory, harassing, or misleading communications, or impersonate any person;
• contact individuals who have opted out, are on applicable suppression or do-not-call lists, or for whom required consent has not been obtained;
• collect, enrich, or process special categories of data or consumer (non-business) personal data in a manner not permitted by law;
• scrape, crawl, or harvest data in violation of any third party's terms, or circumvent any access controls or rate limits;
• reverse engineer, decompile, or attempt to derive source code, or copy, modify, or create derivative works of the Service;
• resell, sublicense, or provide the Service to third parties except for your own internal business use;
• interfere with or disrupt the integrity or performance of the Service, or attempt unauthorized access;
• use the Service to build or train a competing product or model, or to benchmark without our consent;
• exceed, manipulate, or circumvent plan limits, quotas, or trial restrictions.

We may investigate suspected violations and may suspend or terminate access for violations, with or without notice.

7. AI-Generated Content; Data Accuracy

7.1 The Service uses artificial intelligence and third-party data sources to generate outputs, including briefs, scores, suggested messages, assistant responses, and enrichment results ("Outputs"). Outputs are provided for informational purposes only, may be inaccurate, incomplete, outdated, or misleading, and are generated probabilistically. Enrichment data (including email addresses and phone numbers) may be inaccurate or attributed to the wrong individual.

7.2 You are responsible for reviewing, verifying, and validating all Outputs before relying on or acting upon them. Outputs do not constitute legal, compliance, financial, or professional advice.

7.3 Given the nature of generative AI, Outputs may not be unique and similar Outputs may be generated for other customers. We make no representation that Outputs are accurate, non-infringing, or fit for any particular purpose.

8. Third-Party Services and Integrations

The Service interoperates with third-party services and data providers (e.g., Stripe, HubSpot, Google, Exa, OpenRouter, Anthropic, Google AI, FullEnrich, and others). Your use of those services is governed by their terms, and we are not responsible or liable for third-party services, their availability, or their acts or omissions. Enabling an integration authorizes us to exchange data with that service as needed to provide functionality.

9. Fees, Billing, Trials, and Taxes

9.1 Plans and fees. Paid plans (e.g., Starter, Pro) are billed in advance on a monthly or annual basis through our payment processor (Stripe) at the prices then in effect. A free plan with limited usage may be offered.

9.2 Auto-renewal. Subscriptions automatically renew for successive periods unless cancelled before the end of the current period. You authorize us and our payment processor to charge your payment method on each renewal.

9.3 Free trials. Free trials, where offered, convert to paid subscriptions unless cancelled before the trial ends. We may limit trials to one per customer and may modify or withdraw trials at any time.

9.4 Plan limits. Usage is subject to plan limits and quotas (e.g., searches, briefs, messages, enrichments). We may enforce, meter, and gate features according to your plan, and may change limits prospectively.

9.5 Changes in pricing. We may change fees and plan features upon notice; changes apply at your next renewal.

9.6 No refunds. Except where required by law, all fees are non-refundable, and amounts paid are not pro-rated upon downgrade or cancellation.

9.7 Taxes. Fees are exclusive of taxes.

9.8 Non-payment. We may suspend or terminate the Service for overdue amounts.

10. Cancellation and Termination

You may cancel at any time, effective at the end of the current billing period, through the Service or billing portal. We may suspend or terminate your access (a) for breach of these Terms or the Acceptable Use Policy, (b) for non-payment, (c) to comply with law, or (d) to protect the Service or others. Upon termination, your right to use the Service ceases. Sections that by their nature should survive (including Sections 5, 7, 11–18) survive termination.

11. Intellectual Property

The Service, including all software, designs, text, and content (excluding Customer Data), and all related intellectual property, are owned by Evolom or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription, solely for your internal business purposes and subject to these Terms. We reserve all rights not expressly granted.

12. Feedback

If you provide feedback or suggestions, you grant Evolom a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate it without restriction or obligation to you.

14. Disclaimer of Warranties

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVOLOM DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. EVOLOM DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUTS OR ENRICHMENT DATA WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE. YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICE AND OUTPUTS, INCLUDING ALL OUTREACH COMMUNICATIONS YOU SEND.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVOLOM AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EVOLOM'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO EVOLOM FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

WITHOUT LIMITING THE FOREGOING, EVOLOM WILL HAVE NO LIABILITY ARISING FROM: (I) YOUR OR YOUR USERS' OUTREACH OR COMMUNICATIONS; (II) THE ACCURACY OR USE OF OUTPUTS OR ENRICHMENT DATA; (III) YOUR FAILURE TO OBTAIN REQUIRED CONSENTS OR COMPLY WITH LAW; OR (IV) THIRD-PARTY SERVICES. THESE LIMITATIONS APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.

16. Indemnification

You will defend, indemnify, and hold harmless Evolom and its officers, members, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data, including Prospect Data; (b) your or your Users' use of the Service or Outputs; (c) your outreach communications, calls, texts, or emails; (d) your violation of these Terms, the Acceptable Use Policy, or any law (including data-protection, anti-spam, and TCPA/telemarketing laws); (e) your failure to obtain required consents or to maintain a lawful basis for processing; or (f) your violation of any third party's rights or terms (including those of LinkedIn or other data sources).

17. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, and excluding the U.N. Convention on Contracts for the International Sale of Goods.

18. Dispute Resolution; Arbitration; Class Waiver

Please read this section carefully — it affects how disputes are resolved.

18.1 Informal resolution. Before initiating any formal proceeding, the parties will attempt in good faith to resolve any dispute by written notice and a 30-day negotiation period.

18.2 Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, before a single arbitrator, seated in Dover, Delaware. Judgment on the award may be entered in any court of competent jurisdiction.

18.3 Class-action waiver. Disputes will be conducted only on an individual basis and not as a class, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

18.4 Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or equitable relief in court to protect its intellectual property or confidential information.

18.5 Time limit. Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent permitted by law.

19. Modifications to the Terms and Service

We may modify these Terms by posting an updated version with a revised date and, where required, providing notice. Continued use after changes take effect constitutes acceptance. We may also modify, suspend, or discontinue all or part of the Service at any time.

20. Miscellaneous

• Entire agreement: These Terms, the Privacy Policy, and any DPA or order form constitute the entire agreement and supersede prior agreements on the subject.
• Severability: If any provision is unenforceable, the remainder remains in effect.
• No waiver: Failure to enforce any provision is not a waiver.
• Assignment: You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure: Neither party is liable for delays or failures due to causes beyond its reasonable control.
• Relationship: The parties are independent contractors; no agency, partnership, or joint venture is created.
• Notices: We may provide notices via the Service or to your account email. Notices to us go to contact@leadguide.app.
• Export and sanctions: You will comply with applicable export-control and sanctions laws and represent you are not on any restricted-party list.
• U.S. government users: The Service is "commercial computer software" provided with restricted rights.

21. Contact

Evolom LLC
8 The Green, STE R, Dover, DE 19901, USA
Email: contact@leadguide.app